HELP CENTER

TgSpark Help Center

Start with the getting started guide, then find steps and common questions by module.

New to TgSpark?

Start with the getting started guide

Connect your team and accounts, then handle your first message.

Explore modules, permissions, feature boundaries, and how to report an issue.

Sign-in, profiles, team invitations, member roles, and switching workspaces.

Connect accounts, check runtime status, grant access, and disconnect.

Unified inbox, replies, media, search, group actions, and bulk read tasks.

Quick replies, variables, attachments, file details, and storage capacity.

Configure keywords, schedules, group mentions, and manual-takeover pauses.

Select recipients, run preflight checks, test, schedule, and review results.

Assignees, comments, attachments, custom fields, permissions, and SLAs.

Review backlog, response efficiency, message volume, and account performance.

Chat exclusions, restoration, visibility, and shared read status.

If you are using the system for the first time, start with the getting started guide. For day-to-day operations, browse module help.