BUILT ON REAL TELEGRAM ACCOUNTS

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Telegram CRM & support platform

A Telegram CRM and support platform that brings scattered conversations into one shared inbox and a manageable workflow for your entire team.

4.9 / 5Customer rating, in-app survey
300+Telegram-first customers
One integrated platform

One shared inbox, for every Telegram account.

CRM, support, analytics and team collaboration in one platform, running on the real Telegram accounts your customers already use. Keep conversations, customer records and follow-up progress connected.

01

CRM

Turn Telegram chats into a CRM

TgSpark turns your Telegram chats into a complete CRM. Add custom columns for stages, owners and deal values, manage inbound leads across accounts in a shared inbox, and turn any chat into a ticket in one click. A real Telegram CRM pipeline, without bots or exports.

  • Telegram sales CRM
  • Custom columns
Explore CRM
Customer requests1⠿
CA
Click AgencyCould you confirm our annual renewal payment?
⠿
Click Agency
Unassigned⌄
Account follow-up3⠿
NC
Northstar CapitalInvoice received. Our finance team is reviewing it.
⠿
Northstar Capital
Unassigned⌄
KV
Kestrel VenturesPlease add two more workspace seats for our team.
⠿
Kestrel Ventures▢ 2
Unassigned⌄
MH
Meridian Health GroupWe would like to book onboarding for our support team.
⠿
Meridian Health▢ 1
Unassigned⌄

02

Analytics

Telegram analytics & response-time tracking

The Telegram analytics Telegram never gives you. Track response times, reply rates and message volume across connected accounts, find your busiest hours on a heatmap and see how each teammate meets their SLA. Analytics start automatically when you connect an account.

  • Telegram analytics
Explore analytics

03

Support

Run Telegram support like a real ticketing system

Run Telegram support like a real help desk. Assign conversations, create SLA tickets with statuses and priorities, and keep every conversation in one shared inbox. Telegram support software running on your real accounts, without making customers start a bot.

  • Telegram support software
Explore support
New ticket?×
Created byDenis V
Created on18/08/2026

Click Agency payment confirmation

Confirm the renewal payment and update the invoice.

♙   Assigned toMMaya Chen
⚐   PriorityNormal
◯   Linked chatCClick Agency ↔ Entergram⌃
▢   Source message
▢   Received message · 18/08/2026   #27250

Hi Entergram team, we paid for our renewal today. Could you confirm receipt?

Why TgSpark

Real accounts. That makes all the difference.

Most Telegram CRMs are bots built around an API. TgSpark runs on the real accounts your customers already use, giving you reach, data, and privacy controls that bots cannot provide.

Shared workspace

One workspace. Private by default.

Your team shares the CRM layer: columns, tags, tickets, templates, and internal notes. Messages stay private: each person sees only conversations from the Telegram accounts they have connected.

Want a shared inbox? Have another person connect the same Telegram account on their own seat. You can work on the same conversations in real time, using the same real account.

Multi-account inbox

Real accounts, beyond bots

Broadcast to existing chats, track group membership, and analyze real conversations. These are things bot accounts cannot do.

Targeted broadcasts

Scale your broadcasts safely

Send targeted broadcasts to existing chats from real accounts. Every account includes a free dedicated IP proxy for safer sending.

Filter recipients by tags, custom columns or account, and personalize messages with variables and templates. Review task history and delivery status after sending, and update customer stages to guide the next follow-up.

View pricing details

Telegram CRM pricing

Five Telegram accounts per seat. Each extra account on the same seat costs +$5/month.

Basic

Core Telegram CRM

$29/month

Includes:

  • 5 Telegram accounts (extras +$5/month)
  • Proxy with dedicated IP
  • Conversation reminders
  • Data export
  • Workspace
Start free trial

Pro

Basic + analytics, API & tickets

Most popular
$39/month

Includes:

  • Everything in Basic
  • Analytics
  • Tickets
  • REST API and data exports
  • SLA tickets and team performance
Start free trial

Enterprise

Self-hosting for organizations

Custom

Includes:

  • Everything in Basic and Pro
  • Self-hosting
Contact us
FAQ

Frequently asked questions
Answered

Common questions about TgSpark.

A Telegram CRM for teams. Bring multiple Telegram accounts into one workspace, assign conversations, track analytics and send broadcasts: capabilities Telegram does not provide natively.